Cancellation Policy - The Pretty Letter Society

Subscription products with a month-to-month option may be cancelled at any time following the first shipment. Subscriptions chosen with a specific duration may not be cancelled until the specified amount of shipments have been sent.

Month-to-month subscriptions do not have an end-date and may be cancelled at any time. However, refunds will not be issued. Reoccurring charges are placed on the 20th of each month. If cancellation occurs after the order is placed, you will receive one final installment of the subscription before your series is cancelled.

3-, 6-, and 12-month subscriptions must be paid for in advance. At the end of your subscription period, you may choose to extend your subscription or end it at that time. No refunds will be issued.

To cancel your subscription, please ensure that the above terms have been met, then email carly@carlyallred.com with your request. Please use "Cancel subscription" somewhere in the subject line. If the above terms have not yet been met, your request to cancel will not be approved. Please don't make it weird. 🤷🏼‍♀️

Gifted subscriptions will only be charged the duration selected at checkout, and will cease shipping once the number of shipments have been fulfilled.

Because I want to get your purchase to you as soon as possible, I begin production very soon after your order is placed. For this reason, cancellations are not allowed.